The AI conversation was still hot in 2018, and Microsoft’s Shen Xiangyang provided a clear answer to the question, “What is AI?” In a discussion at the CES Geek Night, he shared his vision of the future shaped by artificial intelligence. He emphasized that true disruptive innovation comes from technological breakthroughs, and that the AI era is set to reshape the world.

When asked about the key trends in technology for 2018, Shen Xiangyang, Microsoft’s Global Executive Vice President, gave his insights. As part of the annual “CES Geek Night” event, Zhang Peng, founder of Geek Park, invited him to express his thoughts on a whiteboard, capturing the essence of his perspective on the future of computing and AI.

The AI worldview in the eyes of Microsoft AI guides where the future world will go

While writing on the board, Shen Xiangyang introduced the concept of “Ambient CompuTIng,” a term he used to describe the integration of computing and intelligence into everyday life. This idea, he explained, reflects Microsoft’s broader vision for the future, where technology becomes seamless and intuitive.

In addition to discussing Microsoft’s AI worldview, Shen Xiangyang delved into what AI truly means, its current stage of development, and how it can benefit society. He stressed that AI is not just about algorithms or data—it’s about creating systems that can learn, adapt, and make decisions in real-world contexts.

“The truly subversive innovation is technological innovation,” Shen Xiangyang said, highlighting his belief that groundbreaking changes come from fundamental tech advancements. He also pointed out that while product and business model innovations are important, they often rely on underlying technological progress.

During the conversation, Zhang Peng and Shen Xiangyang debated the role of technology in shaping products and business models. Shen Xiangyang noted that China has produced many great products, like WeChat and Baidu, thanks to strong product managers. However, he argued that without foundational tech breakthroughs, such innovations may not be as impactful or sustainable.

“Technology is the base,” Shen Xiangyang said. “Without it, there’s nothing to build on.” He also expressed concern that many people talk about AI without fully understanding it, adding that true AI requires more than just big data—it needs the ability to learn and solve complex problems with limited information.

When asked about the nature of AI, Shen Xiangyang explained that human intelligence involves three levels: memory, calculation, and learning. While computers have made great strides in processing power and data handling, true intelligence—like human reasoning and decision-making—remains a challenge. He suggested that AI today excels at solving small problems with large data, but struggles with big challenges using limited information.

“People use small data to solve big problems,” Zhang Peng added. “That’s where the real intelligence lies.” Shen Xiangyang agreed, emphasizing that the future of AI will depend on bridging this gap between data-driven solutions and human-like learning capabilities.

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